Author

Alexandra

Published May 12 2023

Reading time: 4 min

Aware that you are just as much a prescriber as the tourist office, we give you the keys to becoming an expert in the territory, for the greatest satisfaction of your customers.  

At ease in their advice, your staff will benefit from additional assets to enhance the experience of your customers and make their stay an unforgettable experience. 

Two means: training and eductours

  • La training in the knowledge of the territory. After talking over the phone to assess your expectations and needs, we come to the site to give you the keys to successful and personalized advice on your stay: highlighting the heritage, offering advice on your stay to a first-time visitor or an initiated visitor, providing qualified information… these are the subjects that we will be able to discuss together. The training is 100% free, personalized and adapted to your needs. Right now, book your training on the knowledge of the territory with your partner referent.
  • The educational tours  : test to better advise. As a reminder, the eductour is an invitation to discover an activity or a visit site. 

Feedback: Les Crins de la Baie eductour

On April 4, we offered you a horseback ride with the Horsehairs of the Bay in Merville-Franceville-Plage. Couldn't break free? We share with you the experience of the participating partners.  

Meet at the Club House at 14 p.m. for the first group and 15:30 p.m. for the second. The opportunity to get to know Thibault, to equip yourself and to take a quick look at the instructions. 

A real invitation to discover our territory, the horseback ride supervised by Thibault takes place in ideal conditions. An excellent opportunity for tourism stakeholders to experience a moment of conviviality and expand their knowledge of the territory. 

After a time of exchange and mutual discovery between mount and apprentice rider, it's time to leave for a ride in a small group, carried out in complete safety. 

With 25 years of riding and 10 years of professional experience, Thibault kindly shares his passion, his knowledge of the equine field and embellishes the output with comments on the Normandy bocage or the history of our destination. Through the wooded paths, the group progresses at an ideal pace for beginners, without forgetting the blue sky and the breathtaking view of the Bay of Sallenelles.

On arrival, the comments are not long in coming:

It was great to discover our destination from another angle.

We had a great time, do you have flyers that we can give to our visitors?

I will come back with my husband to do the other loop offered to beginners.

The team of the tourist office warmly thanks Thibault for his kindness and his availability, and his partners present, The House of Nature and the Estuary , Tourist residence Pierre et Vacances Port Guillaume , Valérie Wellness Coach, and The three masts, which we are sure will be good ambassadors for the activity.

Next eductour 

June 27th for the day set up for your seasonal workers. 

Good to know: offered to partners of the tourist office, this educational tour is an opportunity for your seasonal staff who have recently arrived at our destination to forge links and create synergies between tourism players. An opportunity to develop their knowledge of the territory to better promote its assets to your customers.