The Normandie Cabourg Pays d'Auge inter-municipal tourist office processes personal data (hereinafter the "personal data)" concerning you in the context of the use of this website (hereinafter the "site") .
As data controller, we are respectful of privacy and we protect the personal data of users of our site.
This policy aims to inform you of the methods of collection, processing and use of your personal data and your rights with regard to the protection of personal data with regard to the applicable provisions in the matter, in particular law 78-17. of January 6, 1978 relating to data processing, files and freedoms known as "Data processing and freedoms" in its latest version and with the RGPD (General Data Protection Regulations) in application since May 25, 2018.
Article 1 - Scope of this personal data protection policy
This policy sets out the principles and guidelines for the protection of your personal data, which includes personal data collected on – or via – the site.
The Normandie Cabourg Pays d'Auge inter-municipal tourist office collects personal data (online, including by e-mail, or offline); this policy applies regardless of the method of collection or processing.
The notion of personal data means any information relating to an identified or identifiable natural person. A person is "identifiable" when he can be identified, directly or indirectly, in particular by reference to an identification number or to one or more elements specific to him.
“Non-personal data” corresponds to information that does not allow a person to be identified.
Article 2 – Places of storage of personal data
All personal data is stored exclusively in France, by our web hosting provider:
2 rue Kellermann
59100 Roubaix - France
Article 3 - Data controller
The person responsible for processing your personal data is: The Normandie Cabourg Pays d'Auge inter-municipal tourist office, located at Jardins de l'Hôtel de Ville, 14390 Cabourg and represented by Patrice BOULAIS, General Manager of the inter-municipal tourist office ; certain technical services (accommodation, management of tourist information data, online purchases) are entrusted to our technical service providers (OVH, Tourinsoft and ALOA). In accordance with Article 28 of the GDPR, this service provider is bound by a strict confidentiality clause which prohibits it from any use of the data entrusted to it not provided for in the service contract and which requires it to implement technical and organizational arrangements that meet security and personal data protection requirements.
Article 4 - Data collected
Personal data may include the following:
- Last name ;
- First name;
- Email address ;
- Address ;
- Date of Birth ;
- Phone number;
- Password ;
- IP adress ;
And any other Personal Data that may be relevant for the purposes set out below.
Note for visitors and users of the site: certain functionalities and characteristics of the site can only be used if you communicate to the Normandie Cabourg Pays d'Auge inter-municipal tourist office certain personal data when you visit or use the site. You are free to provide or not, all or part of your personal data.
However, if you choose not to provide them, such a decision could prevent the achievement or satisfactory achievement of the objectives described below, certain services and certain functionalities of the site could not function correctly and/or you will be refused access to certain pages of the site.
Cookies and other trackers
Cookies can be permanent (and remain after you log out of the site in order to be used during your subsequent visits to the site) or temporary (and disappear as soon as you log out of the site).
- allowing a service to recognize your equipment, so you will not have to provide the same information several times in order to perform the same task;
- recognizing the username and password you have already provided so that you do not have to re-enter them on every web page that requests them.
- measure the number of users of the services, thus making them easier to use and ensuring their ability to respond quickly to your requests;
- help the Normandie Cabourg Pays d'Auge inter-municipal tourist office to understand the way in which users interact with the services in order to improve them.
The Normandie Cabourg Pays d'Auge inter-municipal tourist office may also use the services of third-party service providers for the purpose of performing the services on its behalf and in particular for:
- analyze your browsing habits and measure the audience of the sites and Applications;
- analyze your areas of interest and provide you with targeted marketing or advertising offers;
- allow you to share content from the App Sites with other people on social media or to let those other people know what you are watching or thinking (e.g. the "Like" button on Facebook)
In this case, pixel tags and cookies provided by these third-party providers may be used and retained. When transmitting the information generated by these cookies, the cookie settings ensure that the IP address is anonymized before geolocation and before storage. Our service providers will use this information for the purpose of evaluating your use of the site, writing reports on site activity for the Normandie Cabourg Pays d'Auge intercommunal tourist office, and offering you better services and targeted advertising. on your needs. They will not associate your IP address with any other of their data.
When you browse the site, cookies are enabled by default and data can be read or stored locally on your hardware. You will be notified the first time you receive a cookie and you can decide whether to accept or reject it. By continuing to use the sites, You expressly accept the use by the Normandy Cabourg Pays d'Auge intermunicipal tourist office of such cookies.
If you wish to modify or delete your information, please refer to Article 8: your rights.
It's possible to access the cookie management panel to configure the storage and reading of cookies.
By type of data:
- Civil status data (name, first name, postal address, etc.): 3 years max. ;
- Connection data: 3 years max. ;
- Location data = 48h;
We only keep your personal data for a period necessary and proportionate to the purpose for which it was collected, namely for a maximum period of 3 years from the last exchange you had with us and carried out on your initiative.
Beyond the aforementioned periods, your data will be purely deleted or anonymised.
Article 5 - Purposes of the collection of personal data
As stated above, you provide your personal data voluntarily.
Personal data is generally collected for the purposes of the activity of the Normandy Cabourg Pays d'Auge inter-municipal tourist office, such as improving the marketing and advertising efforts of the Normandy Cabourg Pays d'Auge inter-municipal tourist office, better adaptation of the products and services of the Normandie Cabourg Pays d'Auge intermunicipal tourist office to customer needs or compliance with reporting obligations provided for by law, and other similar activities.
The Normandie Cabourg Pays d'Auge inter-municipal tourist office collects and uses your personal data for the purposes of its activity and in particular for the following purposes:
We process a user's data in whole or in part for the purposes of:
- allow you an interactive and personalized use of the site;
- allow you to browse our sites and adapt our content to your terminal to improve your browsing;
- identify your needs and areas of interest and to provide you with the most suitable products and / services;
- allow you to interact with other users of the site;
- allow you to purchase products or services;
- allow you to register for seminars, webinars or events;
- memorize the information you have entered in the forms;
- allow you to share our content on social networks;
- analyze site performance
Subject to applicable local legislation, by providing your e-mail address, you expressly authorize the Normandie Cabourg Pays d'Auge intercommunal tourist office to use it with other useful personal data to send you commercial or marketing.
The Normandie Cabourg Pays d'Auge inter-municipal tourist office may also use your e-mail address for administrative purposes or other non-marketing purposes (for example, to notify you of important changes to the site).
Article 6 - Conditions for processing and storing personal data
The "processing" of personal data includes in particular the use, storage, recording, transfer, adaptation, analysis, modification, declaration, sharing and destruction of personal data according to what is necessary given the circumstances or legal requirements.
All personal data collected is kept for a limited period depending on the purpose of the processing and only for the period provided for by the applicable legislation.
All personal data collected is stored in metropolitan France.
Article 7 – Links to websites not controlled by the Normandie Cabourg Pays d'Auge intermunicipal tourist office
The site may offer links to third party websites that may be of interest to you.
The Normandie Cabourg Pays d'Auge inter-municipal tourist office has no control over the content of third-party sites or the practices of these third parties with regard to the protection of personal data that they may collect. Consequently, the Normandie Cabourg Pays d'Auge inter-municipal tourist office declines all responsibility concerning the processing by these third parties of your personal data. It is your responsibility to find out about the personal data protection policies of these third parties.
Article 8 - Transfer of personal data
Your personal data may be disclosed within the Normandie Cabourg Pays d'Auge inter-municipal tourist office for the purposes set out in Article 3 of this Policy.
The Normandie Cabourg Pays d'Auge intermunicipal tourist office may transfer your personal data outside the European Union, provided that it ensures, before transferring it, that the entities outside the European Union offer a level protection, in accordance with the European legislation in force.
If the Normandy Cabourg Pays d'Auge inter-municipal tourist office learns that a third party to whom the Normandy Cabourg Pays d'Auge inter-municipal tourist office has communicated personal data for the purposes set out in Article 3 above, is using or discloses personal data without complying with this Policy or in violation of applicable law, the Normandy Cabourg Pays d'Auge intermunicipal tourist office would take all reasonable measures to prevent or put an end to such use or disclosure.
You also have the right to authorize or not the Normandy Cabourg Pays d'Auge inter-municipal tourist office to use your personal data for a purpose other than those for which this personal data was initially collected. You can object to this use by referring to Article 8 below.
The Normandie Cabourg Pays d'Auge inter-municipal tourist office may also transfer your personal data to third parties if the Normandy Cabourg Pays d'Auge inter-municipal tourist office considers that such a transfer is necessary for technical reasons ( for example, for accommodation services by a third party) or to protect its legal interests (for example, in the event of the sale of assets to a third party company, change of control or total or partial liquidation of the intermunicipal tourist office Normandy Cabourg Pays d'Auge).
In addition, the Normandie Cabourg Pays d'Auge intermunicipal tourist office may share your personal data with the reseller on which you depend or assigned to the territory in which you are located for the needs of the activity of the Normandy Cabourg intermunicipal tourist office. Pays d'Auge. The Normandy Cabourg Pays d'Auge Intercommunal Tourist Office may also share your personal data with business partners when the Normandy Cabourg Pays d'Auge Intercommunal Tourist Office and the business partner jointly sponsor an event or jointly participate in a marketing promotion. in which you are engaging.
The Normandie Cabourg Pays d'Auge intercommunal tourist office may disclose your personal data if required to do so by law or if the Normandy Cabourg Pays d'Auge intercommunal tourist office considers in good faith that such disclosure is reasonably necessary to comply with legal process (for example, a warrant, subpoena or other court order) or to protect the rights, property or personal safety of the Normandy Cabourg Pays d'Intercommunal Tourist Office Auge, our customers or the public.
If the applicable legislation allows it, the Normandie Cabourg Pays d'Auge intermunicipal tourist office may also share your personal data with third parties in order to offer you targeted marketing or advertising offers.
These transfers may take place via the Internet or by any other method deemed appropriate by the Normandy Cabourg Pays d'Auge intercommunal tourist office in accordance with the applicable legislation and the Group's internal security policies. 'Trough.
Article 9 - Your rights
Your right to access and rectify your data
You have the right to access and have your personal data corrected.
You can ask us that your personal data be, depending on the case, rectified, completed if they are inaccurate, incomplete, equivocal or out of date.
Your right to have your data deleted
You can ask us to erase your personal data when one of the following reasons applies:
- the personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
- you withdraw the consent previously given;
- you object to the processing of your personal data for legitimate reasons;
- the processing of personal data does not comply with the provisions of applicable law and regulations.
Nevertheless, the exercise of this right will not be possible when the conservation of your personal data is necessary with regard to the legislation or the regulations and in particular for example for the establishment, the exercise or the defence of rights in court.
Your right to limit data processing
You can request the limitation of the processing of your personal data in the cases provided for by law and regulation.
Your right to object to data processing
You have the right to object to the processing of personal data concerning you when the processing is based on the legitimate interest of the controller.
Your right to the portability of your data
Since May 25, 2018, you have the right to the portability of your personal data.
The data on which this right can be exercised are:
- only your personal data, which excludes anonymised personal data or data that does not concern you;
- declarative personal data as well as the personal operating data mentioned above;
- personal data which does not infringe the rights and freedoms of third parties, such as those protected by business secrecy.
This right is limited to processing based on consent or on a contract as well as personal data that you have personally generated.
This right does not include derived data or inferred data, which are personal data created by the Normandie Cabourg Pays d'Auge intermunicipal tourist office.
Your right to withdraw your consent
When the data processing that we carry out is based on your consent, you can withdraw it at any time. We then stop processing your personal data without the previous operations for which you had consented being called into question.
Your right to lodge an appeal
You have the right to lodge a complaint with the CNIL on French territory, without prejudice to any other administrative or judicial appeal.
Your right to set post-mortem guidelines
You have the possibility to define guidelines relating to the conservation, erasure and communication of your personal data after your death and this with a trusted third party, certified and responsible for ensuring that the will of the deceased is respected in accordance with the requirements of the applicable legal framework.
How to exercise your rights
All the rights listed above can be exercised:
- by post to the following address: Office de tourisme intercommunal Normandie Cabourg Pays d'Auge, Jardins de l'Hôtel de Ville, 14390 Cabourg, enclosing a copy of your identity card and proof of address;
- via our email address firstname.lastname@example.org A procedure will then be sent to you in order to validate your identity.
Note: the documents sent within the framework of this procedure will be purely destroyed, and the data potentially collected during the procedure will be definitively deleted at the end of the latter.
Also note that any requests that do not meet these guidelines will be ignored.
We undertake to respond to these requests within 1 month of receipt of the request. This period may be extended by 2 months depending on the complexity and the number of requests received, i.e. 3 months in total.
If you have an account, you can exercise your rights of access and rectification by logging into your account.
However, with regard to the exercise of the right to information, we may not have the obligation to act on it if:
- you already have this information;
- the recording or communication of your personal data is expressly provided for by law;
- communication of information proves impossible;
- providing information would require disproportionate effort.
Article 10 - Data security and recipients
The Normandie Cabourg Pays d'Auge inter-municipal tourist office takes care to protect and secure the personal data that you have chosen to communicate to it, in order to ensure their confidentiality and prevent them from being distorted, damaged, destroyed or disclosed to third parties. unauthorized third parties.
The Normandie Cabourg Pays d'Auge inter-municipal tourist office has taken physical, electronic and organizational protection measures to prevent any loss, misuse, unauthorized access or dissemination, alteration or possible destruction of this personal data. Among these protective measures, the Normandie Cabourg Pays d'Auge inter-municipal tourist office incorporates technologies specially designed to protect personal data during their transfer. However, despite the efforts of the Normandy Cabourg Pays d'Auge intercommunal tourist office to protect your personal data, the Normandy Cabourg Pays d'Auge intercommunal tourist office cannot guarantee the infallibility of this protection due to risks. unavoidable that may arise during the transmission of personal data.
All personal data being confidential, access to them is limited to employees and service providers of the Normandie Cabourg Pays d'Auge inter-municipal tourist office who need it in the context of carrying out their mission. All persons having access to your personal data are bound by an obligation of confidentiality and expose themselves to disciplinary measures and/or other sanctions if they do not respect these obligations.
However, it is important that you exercise caution to prevent unauthorized access to your personal data. You are responsible for keeping your password and account information confidential. Consequently, You must ensure that You close your session in the event of shared use of the same computer or the same terminal.
Article 11 - Conflict resolution
Although the Normandie Cabourg Pays d'Auge intermunicipal tourist office has taken reasonable measures to protect personal data, no transmission or storage technology is completely infallible.
However, the Normandie Cabourg Pays d'Auge inter-municipal tourist office is concerned to guarantee the protection of personal data. If you have reason to believe that the security of your personal data has been compromised or that it has been misused, you are invited to contact the Normandie Cabourg Pays d'Auge intermunicipal tourist office at the following address: email@example.com.
the Normandie Cabourg Pays d'Auge inter-municipal tourist office will investigate complaints concerning the use and disclosure of personal data and will attempt to resolve them in accordance with the principles set out in this Policy.
Unauthorized access to personal data or its misuse may constitute an offense under local law.
Article 12 - Contact
For any question concerning this Policy, to no longer receive information from the Normandy Cabourg Pays d'Auge intercommunal tourist office or for any request for rectification, addition, update or deletion of your personal data, You can send an email to the following email address: firstname.lastname@example.org
Article 13 - Date of entry into force and revisions of the personal data protection policy
This Policy may be updated according to the needs of the Normandie Cabourg Pays d'Auge intermunicipal tourist office and circumstances or if required by law. We therefore invite you to regularly check for updates.
Last modified: 03/02/2022